Introducing BiteSize from Gatehouse Academy - condensed learning for communicators

Following on from my pre-Christmas post about planning your professional...Lee Smith on Jan 4

Free Engaging Manager webinar exclusively for in-house practitioners

Join us for a free Gatehouse Academy webinar on 1...Lee Smith on Dec 18 2009

Thinking about your development - planning your professional detox for 2010

With the festive season in full swing and the New...Lee Smith on Dec 14 2009

The building blocks of a successful f2f strategy

Facilitating and improving face-to-face (f2f) communication is arguably the single...Lee Smith on Dec 9 2009

The A-Z of Internal Communication - get your copy now

A few months ago my co-director at Gatehouse, Simon Wright,...Lee Smith on Nov 25 2009

Meat no cheese when it comes to employee events

Now that we at Gatehouse are officially in the events...Lee Smith on Nov 19 2009

Absence, stress & depression in the workplace - line managers may hold the key

A recent study from NICE, the National Institute of Health...Lee Smith on Nov 11 2009

The power of focus groups and other qualitative techniques in communication research

It's currently 6.30am and I'm sitting in a hotel room...Lee Smith on Nov 8 2009

View from the Summit part 2 - Wayne Clarke, Best Companies

Following an introduction from Melcrum CEO and co-founder Victoria Mellor,...Lee Smith on Oct 15 2009

View from the SCM Summit 2009 - conference highlights part 1

This is the first of a number of posts reporting...Lee Smith on Oct 15 2009

Rebuilding trust with employees - random thoughts and snippets

More random thoughts and snippets on organisational trust ahead of...Lee Smith on Oct 8 2009

The dirty dozen - 12 ways to destroy trust inside organisations

One of the hot topics I'm looking forward to hearing...Lee Smith on Oct 8 2009

Six days to go...

Next week features one of the undisputed highlights of the...Lee Smith on Oct 7 2009

Creating a cross-selling culture within the professional services firm - thoughts from the PM Forum Global Conference

Last week I had the honour of co-facilitating two 90...Lee Smith on Sep 30 2009

Demonstrating your value - input, output, out-take and outcome measures

At the CIPR internal communication conference earlier this week I...Lee Smith on Sep 18 2009

A thought-provoking day at the 2009 CIPR Internal Comms conference

Earlier this week I spent the day in London at...Lee Smith on Sep 17 2009

Print channels in decline

I was reading a recent issue of Strategic Communication Management...Lee Smith on Sep 16 2009

Research shows state of IC in professional services

At Gatehouse we recently undertook some basic research to look...Lee Smith on Sep 7 2009

CommsFlashMob - what on earth is it?!

It all started with an innocent throw-away comment a few...Lee Smith on Aug 19 2009

Sobering findings from latest Edelman Trust Barometer

The annual Edelman Trust Barometer report always makes enlightening -...Lee Smith on Aug 18 2009

CIPR IC conference - 20% discount for bookings made this week

Admittedly there aren't many good thinks to come out of...Lee Smith on Aug 13 2009

SCM Summit - book now for Flip sake!

There are one or two industry conferences each year which...Lee Smith on Aug 4 2009

The employee expo - a tactic with real potential

A couple of weeks ago I was invited by a...Lee Smith on Jul 17 2009

Gower Handbook of Internal Communication - exclusive discount for Talking IC readers

Both Simon Wright, my co-director at Gatehouse, and I have...Lee Smith on Jul 12 2009

Free article - making the case for renewed investment in IC

Here's my latest press article, which appears in the current...Lee Smith on Jun 16 2009

MacLeod Review provides a timely reminder of the importance of employee engagement

Published today (16 July 2009), the MacLeod Review of employee...Lee Smith on Jun 16 2009

Watson Helsby's verdict on IC: there's more to deliver

Having sat in my 'must read' pile for the past...Lee Smith on Jun 14 2009

Random thoughts on... Audience

Inspired by the popularity of the new Gatehouse A to...Lee Smith on Jun 10 2009

Happy birthday blog!

I just realised that, as of yesterday, I've been blogging...Lee Smith on Jun 1 2009

Public sector engagement - useful US data

Stumbled upon this nice post from executive coach Scott Eblin...Lee Smith on May 26 2009

Directory of Twitter tools for communicators

In line with my new found enthusiasm for Twitter (you...Lee Smith on May 22 2009

Free CIPR Inside event - an evening with Viral Change author Leandro Herrero

Hot off the press... I'm delighted to announce the latest...Lee Smith on May 21 2009

Tweet tweet: desperately seeking followers

I'm now on Twitter. Properly on it I mean. I've...Lee Smith on May 20 2009

Diary date and special reader discount - Corporate Social Networking conference, London, 8 June 2009

Regular readers will know that I'm pretty passionate about the...Lee Smith on May 15 2009

The tragedy of poor communication

The tragic and horrific case of Baby Peter, the toddler...Lee Smith on May 13 2009

Diary date: Pathways to Success, London, 3 June 2009

The next event from CIPR Inside takes place at HMRC,...Lee Smith on May 12 2009

Crisis communication & social media

One of the areas I'm really interested in at the...Lee Smith on May 8 2009

CIPR Inside - hanging up my boots

Yesterday saw me formally hand over my responsibilities as Chair...Lee Smith on May 7 2009

Falling like Domino's - another social media wake up call

How many more corporate embarrassments will it take to convince...Lee Smith on Apr 16 2009

Singing the praises of corporate choirs

A few years ago Ernst & Young, the big 4...Lee Smith on Apr 9 2009

Glimpses into the history of IC

I've been doing a bit of digging around into the...Lee Smith on Apr 8 2009

Reflecting on my year as chair of CIPR Inside

The CIPR Inside Annual General Meeting took place in London...Lee Smith on Apr 7 2009

Online town halls - a tool for the times?

There's a lot of chatter right now about online town...Lee Smith on Apr 3 2009

Podcasting Perfection - a last minute bargain for internal communicators

CIPR Inside is running a special one-day interactive workshop this...Lee Smith on Apr 2 2009

Playing to your leader's style

There was an interesting article in PR Week last week,...Lee Smith on Apr 1 2009

Employee spokespeople and the online conversation - free article to download

I was interviewed recently by Alex Blyth, a freelance journalist,...Lee Smith on Feb 27 2009

Insecurity on the rise amongst communicators

Touching on the same theme as my last post, I...Lee Smith on Feb 25 2009

A welcome helping hand from Melcrum

I've been a bit slow off the mark on this...Lee Smith on Feb 24 2009

'Back to the floor' remains a powerful tactic

There's an interesting article in today's FT featuring, amongst others,...Lee Smith on Feb 17 2009

Communicating internally in a crisis - free article to download

Here's a free article on crisis communication by Howard Krais,...Lee Smith on Feb 10 2009

The multi-faceted communicator

It's been over a week now but, thanks to the...Lee Smith on Feb 3 2009

Edelman Barometer highlights global crisis of trust

The global PR agency Edelman has just released the findings...Lee Smith on Jan 27 2009

Employee engagement - free resources from the Civil Service

Thanks to Ofqual's Casey Leaver for signposting this excellent free...Lee Smith on Jan 20 2009

CIPR Inside leadership comms event this Thursday - new speakers just added

We have just confirmed two great new additions to the...Lee Smith on Jan 18 2009

Three little words...

War On Terror. Handy catchphrase, strong metaphor, powerful political sound...Lee Smith on Jan 16 2009

Who should be driving social media inside the organisation?

A quick pointer.... There's an interesting debate emerging over at...Lee Smith on Jan 16 2009

Join our free LinkedIn group

All of a sudden it seems that everyone has a...Lee Smith on Jan 14 2009

Yammer - a quick and easy social networking tool for business

The team at Gatehouse has recently started using the social...Lee Smith on Jan 8 2009

Make research your resolution for 2009

I remain appalled by the amount of research into the...Lee Smith on Jan 7 2009

CIPR Inside event: Leadership Communication & Authenticity - London, January 22

Do leaders really understand internal communication? Do internal communication practitioners...Lee Smith on Jan 6 2009

Interesting festive reading - free content to download

I've been catching up on a little reading over the...Lee Smith on Jan 2 2009

Merry Christmas to you all

I am now formally winding down for a week or...Lee Smith on Dec 24 2008

Are you a communication separatist or unionist?

One of the sub-themes that has emerged at a number...Lee Smith on Dec 9 2008

Social network analysis - getting beyond the organisational chart

Hearing Leandro Herrero's passionate key note session on Viral Change...Lee Smith on Nov 30 2008

Don't get exposed at the office party - a timely warning

The other week I was flicking through the News of...Lee Smith on Nov 27 2008

Twitter - a great introduction and examples

When I run seminar sessions on social media I'm often...Lee Smith on Nov 16 2008

Insights from latest VMA career research (free download)

VMA, the specialist search and selection firm, recently canvassed the...Lee Smith on Nov 8 2008

CIPR exclusive: an audience with Bill Quirke - London, Tuesday 4 November

You've heard the positive things I've had to say about...Lee Smith on Oct 27 2008

Views from the SCM Summit - day two, final instalment

Following Bill Quirke's inspiring talk on recession-proofing the internal comms...Lee Smith on Oct 22 2008

Views from the SCM Summit - day two, part one

Another good, thought provoking day in Kensington today... Day two...Lee Smith on Oct 16 2008

Views from the SCM Summit - reporting on day one

I missed out on most of the proceedings today, so...Lee Smith on Oct 16 2008

Conference season continues - reporting from the SCM Summit this week

I'm spending a couple of days at Melcrum's SCM Summit...Lee Smith on Oct 14 2008

iC qualifications - time to get on the bus?

Internal comms qualifications - like buses, you wait and wait...Lee Smith on Oct 6 2008

Podcasts & video from the CIPR conference

If you missed the big CIPR internal comms conference on...Lee Smith on Oct 4 2008

Employee communication during turbulent times - reporting from the CIPR conference

On Monday (it's been a busy old week!) I chaired...Lee Smith on Oct 2 2008

The Guardian on employee-generated content

I'm quoted in the main feature article in the Enterprise...Lee Smith on Sep 25 2008

New events for internal communicators

Unlike the British weather, the autumn/winter events season is really...Lee Smith on Sep 18 2008

Whipping up a storm with disruptive communications

I've been reading Leandro Herrero's latest book, Disruptive Ideas, and...Lee Smith on Sep 17 2008

Face-to-face tops the channel charts

The resource site www.internalcommunications.co.uk recently closed its first online poll...Lee Smith on Sep 16 2008

Free article download: make love, not war

Okay, so I didn't manage to get much blogging done...Lee Smith on Sep 12 2008

A wet week in Wiltshire

I've just returned from a very wet week in Wiltshire...Lee Smith on Sep 8 2008

CIPR internal comms conference - now open for bookings

In just over a month - on Monday 29 September...Lee Smith on Aug 21 2008

Where do you think IC should sit?

Much has been written about this topic in recent years...Lee Smith on Aug 19 2008

Charting a course through the Bermuda Triangle

So let's discuss that sometimes problematic relationship between IC, HR...Lee Smith on Aug 13 2008

Management Today article on internal comms

While I think about my upcoming post on the sometimes...Lee Smith on Aug 12 2008

Lost in the Bermuda Triangle?

Given that I haven't posted once in the last four...Lee Smith on Aug 8 2008

Social networking lands inside BT

BT's new internal social networking site, My BT, has just...Lee Smith on Jul 19 2008

Disruptive Ideas - making Viral Change happen

I've just ordered my copy of Dr Leandro Herrero's new...Lee Smith on Jul 17 2008

Linden Lab's Love Machine

Here's a really cute example of a simple but effective...Lee Smith on Jul 15 2008

CVs, little white lies and leadership

Wednesday night saw Sir Alan Sugar say those two magic...Lee Smith on Jul 13 2008

New events on the Talking IC calendar

I've recently added a couple of interesting new events to...Lee Smith on Jul 11 2008

Employers slow to tap into social media in search for recruits

I received an interesting press release today from the CIPD....Lee Smith on Jul 10 2008

Surviving Change - an audience with Damian Hughes

Here's what I think will be a great little event...Lee Smith on Jul 10 2008

The Authentic Enterprise - free report/white paper

Here, courtesy of Simply Communicate, is an excellent free report...Lee Smith on Jul 10 2008

What does your dream IC conference look like?

Together with some of my colleagues on the CIPR Inside...Lee Smith on Jul 8 2008

Super unions

The news yesterday that Unite, the UK biggest trade union,...Lee Smith on Jul 3 2008

Something to say about internal comms? Here's your soapbox...

I'm writing this post with my CIPR Inside hat firmly...Lee Smith on Jul 2 2008

The view from the Summit - day one

I'm currently at the annual Ragan/Simply Employee Communications Summit in...Lee Smith on Jun 6 2008

View from the Summit - day two

Day two of the Ragan/Simply Employee Communications Summit was another...Lee Smith on Jun 6 2008

Viral Change book review

I recently finished reading Leandro Herrero's superb book, Viral Change....Lee Smith on Jun 4 2008

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